For personal injury law firms

We get the medical records, so your team can work the case.

We find the provider, submit the request, and follow up until the records arrive.

  • HIPAA · SOC 2 audited · BAA
  • $20 per request for a limited time
Martinez v. Coastal Freight Example
Riverside Orthopedics Medical records
Records on the way
Activity 5 entries
  1. Request created

    Oct 16, 2026

  2. Handled by a third party (MRO)

    Oct 16, 2026 · phone

  3. Initial request

    Oct 16, 2026 · fax · Delivered

  4. In process with MRO

    Oct 20, 2026 · phone

  5. Records on the way

    Oct 24, 2026 · phone

  6. Expected by Oct 28, 2026

  • Mercy General Hospital Itemized bills
    Records received
  • Summit Physical Therapy Medical records
    Needs authorization
  • County EMS Run report
    Provider confirmed
1M+ Medical record pages processed
50 states Nationwide
10–14 days Typical turnaround
Aaron Ferguson Law
“Overall, my efficiency will greatly increase and my frustration in determining what we have vs. what we need, will be minimized if not completely erased. You listened to my prior concerns and you immediately went to work to develop the perfect solution.”
Steven R., Case Manager, Aaron Ferguson Law (Personal Injury)
OnPoint
“We love using it, it just makes me go faster. It works really, really well. We're starting to get more attorneys requiring it.”
Patrick S., Program Director, Legal Nurse Consulting
MedPlace
“As developer founders, they lead with the product - they're fast, responsive to feedback, and the turnaround time has been a game-changer for our team. We're excited to keep building with them.”
Jerrod B., CEO, Medical Case Reviews
Pathway
“It halved the time it would have taken me. What would have taken 10 hours, I can go through really easily now. We're very impressed that the product you've provided is as good as it is”
Andrew U., Consultant Orthopaedic Surgeon, Expert Witness Reviews

Backed by

Y Combinator Amino Capital General Catalyst DRW Venture Capital

We do the work other retrieval services leave on your desk.

From finding the right records department to following up until records arrive, our team and AI agents handle the legwork.

  • Find the right department

    Identify where and how to submit each request.

  • Get it right the first time

    Check authorizations and facility requirements before submission.

  • Chase down the records

    Call providers, track progress, and follow up on delays.

  • Resolve roadblocks

    Handle rejections and missing requirements, involving your team only when needed.

  • Keep you informed

    See the status of every request in one place.

Your team submits the request. We handle the follow-through.

Book a 15-Min Call

Pricing

Simple pricing. Start small.

One flat price per record request, whatever the record type or provider.

Introductory price, limited time
$20 per request $40

Standard price: $40 per request

Book a 15-Min Call

Every request includes

  • Medical records, itemized bills, imaging reports, or run reports, all at the same price
  • Provider research, request prep, submission, and follow-up
  • Every request tracked in one portal
  • Pay per request, no subscription
HIPAA-compliant SOC 2 audited We sign BAAs Your data never trains AI models How we protect your data →

Frequently asked questions

What do you need from us to start?

The provider details you have and a signed HIPAA authorization. Some facilities require their own authorization form or extra identification; when one does, we tell you before the request stalls.

How long does medical record retrieval take?

Typically 10 to 14 days, depending on the provider. That is an estimate, not a guarantee. Some facilities answer in days; others need repeated follow-up, which we handle.

Do we have to switch case management software?

No. Records, bills, and any chronologies or summaries arrive as organized files your firm can drop into the system it already uses. There is no migration.

See what we can take off your plate.

Bring a real case. We'll show you how we'd retrieve it and what it would cost.

Book a 15-Min Call